FAQ

Ordering

• How do I order online? Daiso currently does not offer online shopping. Check back soon for exciting updates!

Returns

• I purchased the wrong item. Can I return it?  Unfortunately, we have a no return or exchange policy. All sales are final. In the event that you purchase at item and have changed your mind you will not be able to return it.
  Return & Refund policy
  
  
• Item I purchased was defective. Can I return it?  We only allow returns for items that were purchased defective or damaged within a week of purchase with a receipt*.  Please visit our contact us page to find the correct email to contact for customer support.
  *This may only apply to purchases from Daiso USA stores (not including HI). 

Franchise

• Does Daiso offer franchising?  Daiso doesn't have a franchise program. All Daiso stores are owned and operated by Daiso corporate.
  

Misc.

• Is it okay to put pictures of Daiso product on my blog?  Any pictures taken of purchased products by customers may be used in any way they would like. Customers may not use any images presented on our website. Images presented on our websites are protected and cannot be used outside our website. 
  
  
• I have a suggestion for a new Daiso store location.  Please leave your suggestions at this link: New Daiso Location Suggestions.