FAQ

If you have any additional questions, please visit our contact us page.
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Ordering

  • How do I order online? Currently our website is down for maintenance and we have not set a reopening date.

 

Returns

  • I purchased the wrong item. Can I return it? Unfortunately, we have a no return or exchange policy. All sales are final. In the event that you purchase at item and have changed your mind you will not be able to return it.

 

  • Item I purchased was defective. Can I return it? We only allow returns for items that were purchased defective or damaged within a week of purchase with a receipt*. Please visit our contact us page to find the correct email to contact for customer support.
*This may only apply to purchases from Daiso US/CA stores (not including HI). 

 

Franchise & Reselling

  • Does Daiso offer franchising? Daiso doesn't have a franchise program. All Daiso stores are owned and operated by Daiso corporate.

 

  • Can I resell Daiso merchandise? If you have questions or want to learn more about reselling, please email us at support@daiso-usa.com. 

Misc.

  • Is it okay to put pictures of Daiso product on my blog? Any pictures taken of purchased products by customers may be used in any way they would like. Customers may not use any images presented on our website. Images presented on our websites are protected and cannot be used outside our website.

 

  • Why does this product have a CP65 sticker? Even though our products are imported, we operate from California, in doing so our products have to meet the states policy requirements. To learn more www.P65Warnings.ca.gov